Frequently Asked Questions

• Send product screenshot to 0312 4685123
• Share recipient details
• Specify delivery date and time
• We confirm availability and pricing
• Choose payment method
• Receive packing video and tracking

• Photo Personalization: Add your photos to gifts
• Message Engraving: Names, dates, special messages
• Color Customization: Choose specific colors
• Gift Wrapping: Premium wrapping with ribbons
• Special Packaging: Custom boxes

For custom orders, contact us on WhatsApp before placing order.

Free Delivery: All over Pakistan for orders above Rs. 3,000

Standard Delivery: 3-5 business days

Express Delivery: 1-2 days (extra charges)

International Delivery: 7-15 days worldwide

Midnight Surprise: Available with advance booking

• Midnight Surprise: Delivery at 12:00 AM sharp
• Birthday Surprise: Morning birthday deliveries
• Anniversary Special: Romantic setup included
• Office Surprise: Workplace gift delivery
• Disguised Delivery: Hidden gift delivery

Book at least 3 days in advance for surprise deliveries

• WhatsApp Updates: Regular delivery updates
• Packing Video: Personal video before dispatch
• Tracking Number: Courier tracking code
• Live Location: Rider location sharing
• Delivery Photo: Proof of delivery photo

• Cash on Delivery (COD): Available nationwide
• Bank Transfer: JazzCash, EasyPaisa, Bank transfer
• Credit/Debit Cards: Visa, MasterCard
• Online Payment: Secure payment gateway
• International: PayPal, Western Union

• COD Orders: No advance required
• Custom Orders: 50% advance required
• International Orders: Full payment in advance
• Urgent Orders: Full payment in advance
• Bulk Orders: 30% advance required